FREE REGISTERED LOCAL MAIL
on orders above $80!
Valid for orders in Singapore only.
All prices include normal postage!

NEW ARRIVALS       TOPS       BOTTOMS      DRESSES       OUTERWEAR       ACCESSORIES       SALE

ORDER & DELIVERY

How do I place an order?

} Please use the order form located at the bottom right of our page to place an order.
} You will receive a payment invoice after submitting your order.
} Please make payment and revert back to us within 24 hours.
} We will verify your payment within the next 24 hours and send you a confirmation email on verification.
} Your item(s) will be mailed out within the next 3 working days!

Order Form ---> Payment Invoice ---> Make Payment ---> Verification ---> Receive your Item!

Payment Modes

For Singapore local buyers, we accept:
} DBS/ POSB Internet bank transfer
} DBS/ POSB ATM transfer (Clear snapshot of transaction receipt required for verification purpose)
} Remember to retain the receipt to prevent any misunderstandings

Delivery

All our local and international parcels are being delivered by Singpost. We highly recommend that you opt for registered postage to prevent lost parcels as all registered parcels can be tracked via Singpost's website. We will not be liable for any parcels lost by using normal postage during the duration after posting out.

Local Normal Postage charges:

} Apparel: Inclusive in price stated
} Accessories: Inclusive in price stated
} Bags & Shoes: SGD$2.50
For every subsequent item, rhere will be an additional charge SGD$0.50.

Local Registered Postage charges:

} Apparel: SGD$2.50
} Accessories: SGD$2.50
} Bags & Shoes: SGD$4.00 & $5.00 respectively
For every subsequent item, there will be an additional of SGD$1.00

Local Singpost SMARTPAC:

A flat rate of $4.20 regardless of the number of pieces you have ordered. (Receive your package the next working day upon payment verification)
*If you have ordered backorder and instock items in one invoice, it will be considered as seperate entity and will be counted as 2 shipment*

Local A.M Mail Service (LETTERBOX):

$2.60 per item.
*For urgent items, you can opt for this service to have your items delivered to you by 11am the next working day upon payment verification.*

Self Collection

Self collection will be available at Bukit Batok St 11, Blk 142 - To be arranged via e-mail.

Meetups will also be available at: (only on weekdays)

} Queenstown MRT (According to my SCHOOL time table)
} MDIS Queenstown campus (According to my SCHOOL time table)
} Bukit Batok MRT (According to my SCHOOL time table)

Due to storage constraint, customers who opt for self collection would have to collect their item(s) within 1 month, otherwise the item(s) would be put up for sale.
EXCHANGE AND REFUNDS

Returns & Exchange

Please make sure a correct and valid home address is provided upon payment. You will be required to top up an additional $2.00 for normal postage and $3.50 for registered postage if a return mail is bounced to us.
(An additional of $1.00 for every next item.)

However, if we have made a mistake and written the wrong address, the second mailing fee will be waived and absorbed by us.

Returns and refunds will only be accepted if there are any defects on the items upon receiving. However, we will make an effort to check and ensure that all items are in 100% good condition before mailing them out.

If you have received an item with a defect, please send an email with a clear picture of the defected product to infozeynati@gmail.com within 48 hours after receiving the product(s). Defected goods must be returned within 3 days from the date you email us about the defects. Email us once you mailed out the defected piece.

Length discrepancy of 0.5 - 1" in our given measurements will not be considered a defect.

Refunds

We will allow a refund only if the item is defected. Item(s) defected that is returned to has has to be in unworn, unwashed and in its original packaging as how it was sent out.

There is strictly no exchange nor refund policy for items that does not fit.


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